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Returns

At Avery & Abby Boutique happy customers are our top priority!  If you're not completely satisfied with your order, we will do everything we can to try and make it better!

Please look over your order as soon as you get it in your hands. If you think that you've received a defective item, contact our customer service team within 3 business days of receipt of your order. If you were sent incorrect items or are missing items from your order, please let us know as soon as possible so we can get that mistake sorted out for you!

Here are a few rules for our returns: 

  • All returns must be received within 30 days* of the date that we ship out your order.
  • Anything purchased with any form of personalization is a FINAL SALE and is not eligible for return.
  • Anything purchased at a clearance is a FINAL SALE and is not eligible for return.
  • Returned items must remain un-washed and unworn.
  • Shipping is non-refundable, unless there was a mistake on our end.
  • Please allow our team 5-7 business days to process your return once it is received at our store.